Loading...

Customer service

Do not panic, we are here to help you.

Customer data:
In accordance with the law "computer and freedom" of 06.01.1978 (art.27), you have a right of access and rectification on the data concerning you. Through us, your address can be transmitted to third parties. You can receive proposals from other companies. If you do not wish to do so, please write us your name, first name and address in Ovegna - 18 Bd de la Paix 95800 Cergy (France). Do not forget to mention your surname, first name, address and customer number so that we can do the necessary as soon as possible. For the need to process some of your commands, it may happen that data is processed outside U.E.
Secure online payment:
Order on our website safely. All personal data transmitted to us are encrypted and inaccessible to a third party. To ensure maximum security, we use two 128-Bit TLS v1.2 encryption protocols for all credit card transactions.

Cookies:
We use cookies to make the content of our pages.
Cookies are small text files stored by the web browser on your hard drive.
The cookie has a limited lifetime: most of the cookies we use expire when the browser closes. The other cookies we use stay on your computer so that we can recognize you on your next visit and offer you offers tailored to your needs.
Our partners are not allowed to collect and use personal data obtained through cookies.

Social Plug-ins:
The Ovegna site uses so-called "social plug-ins" from the Facebook social network to customize the online store, such as the "Like" button. These plug-ins are operated by the respective companies.
When you visit a page of our Ovegna site containing such a plug-in, your browser will create a direct connection to social network servers. The user receives information that the Internet page has been viewed, even when you are not interacting with plug-ins, including if you do not have a user account on the social network or if you are logged out of your account at this moment. If you are connected to the social network when you are browsing the Ovegna site, it can directly link your visit to your social network user account. If you do not want the social network to link the information collected through Ovegna to your social network user account, you must log out of this social network before visiting Ovegna.
For more information about the processing and use of data via social networking, as well as your rights and privileges to change settings to protect your privacy, please see the associated Privacy Policy.
Privacy Policy Facebook: http://www.facebook.com/about/privacy
Privacy Policy twitter: https://twitter.com/en/privacy
Privacy Policy linkedin: https://www.linkedin.com/legal/privacy-policy
Privacy Policy delicious: https://del.icio.us/privacy